Hello everyone! Your friendly Retainer Vocate here, Kouya Kaji!
While things are still crazy in the world, it seems like a lot of things are getting quicker! I just want to keep you updated on the latest info, along with some info on how the orders are fulfilled, where, and how long it can take.
Right now Printful, the company doing the majority of our printing, is getting back on schedule, although these times are general estimates. While sometimes, it might take longer, this has been pretty standard. Shipping times are what is going to take longer than normal still, but not as long as a year ago!
| USA | Mexico | EU | |
| Clothing (t-shirts, hoodies) | 2-7 business days | – | 3-7 business days |
| All-Over-Print Clothing & Accessories (including towels) | 2-7 business days | 2-7 business days | 3-7 business days |
| Jackets | 7-12 business days | – | – |
| Embroidery | 2-7 business days | – | 3-7 business days |
| Stickers | 2-5 business days | – | 2-5 business days |
| Mugs | 2-5 business days | – | 2-5 business days |
For our other print providers, especially ones in China that I work with, production time is on average 5 days, and shipping takes between 7-15 depending on how long customs takes to process it.
As always, there is more exciting stuff coming up here in the future, and I hope you are loving it all! Stay tuned for updates, and thank you again for all of your support!
~ Kouya Kaji // Sam (In Japan)